General FAQ's

The Ring Company has been providing rings since 2001 and we are members of the Better Business Bureau. Click here for our accreditation.

The Ring Company headquarters is in Wilmington, Delaware, USA. Customer service functions are handled out of offices in New Jersey.

All our rings are manufactured by American companies. We use different companies depending on the type of ring you are ordering.

Custom rings cannot be returned to the a shelf in the hope that it will be bought by someone else and we are taking a business risk by offering this feature. However, we do this for two reasons.

• We appreciate that our customers are taking a "leap of faith" by purchasing from us without seeing samples beforehand. As such we want to give them every opportunity to returns any ring they do not like.
• Frankly, the rings we provide are of such high quality compared to anything else out there that we regularly surpass the expectations of our customers and as such we get almost no returns.

Absolutely. In fact 80% of our business is single ring sales to individuals.

No. We have eliminated all printed brochures by putting all our information on our web site.

Yes. We have access to hundreds of other rings models that we have not yet put up on our web site. Just contact us and show us a picture/sketch of what you are looking for.