Custom rings cannot be returned to a shelf in the hope that it will be bought by someone else and we are taking a business risk by offering this feature. However, we do this for two reasons.
- We appreciate that our customers are taking a "leap of faith" by purchasing from us without seeing samples beforehand. As such we want to give them every opportunity to returns any ring they do not like.
- Frankly, the rings we provide are of such high quality compared to anything else out there that we regularly surpass the expectations of our customers and as such we get almost no returns.